We are a proud Deaf-owned company, founded and incorporated in Canada, dedicated to elevating the telecommunications industry, particularly in Video Relay Service (VRS) and Video Remote Interpreting (VRI). With extensive experience in the VRS industry, spanning years and even decades, our team of experienced developers, engineers, and designers—who are also deaf consumers—bring unique insights and a deep understanding of the real needs within our community.
Proud Deaf Owned Company
We built our services for Deaf consumers, video interpreters, and hearing callers to ensure a streamlined and effective communication experience. We have actively included feedback from interpreters in the development of our platform and products, recognizing the vital role they play in facilitating understanding. By leveraging our diverse skills and firsthand experiences, we drive innovation in our solutions, ensuring they prioritize accessibility and inclusivity. Our commitment is to deliver industry-leading products and services that empower and connect individuals from all backgrounds, fostering a more inclusive and connected world.
Our Vision
Our vision is to lead the way in creating an inclusive society where Deaf and hard of hearing individuals are fully integrated into every aspect of life. We aspire to redefine communication through innovative technologies and services that bridge gaps and foster understanding among all people, regardless of their hearing ability. By championing inclusivity and diversity, we aim to create a world where everyone’s contributions are recognized and celebrated.
Our Mission
Our mission is to provide exceptional communication solutions that empower deaf and hard of hearing individuals. We are committed to delivering innovative services that enhance accessibility, promote understanding, and foster connections. By continuously improving our technology and processes, we strive to elevate the experience of our callers and ensure that our services are responsive to the unique needs of the communities we serve.
Our Belief
We believe in the power of diversity and the strength it brings to our organization and community. As a Deaf-owned company, our experiences inform our values and drive our commitment to inclusivity. We recognize that every individual has a unique perspective, and by embracing these differences, we can create a richer and more vibrant environment for everyone. Our belief in giving back to the community fuels our passion for making a positive impact and continuously enhancing the experiences of those we serve.
Community
At SignalMux, we understand the profound importance of community. As a Deaf-owned company, we are dedicated to fostering connections and creating spaces where everyone feels valued and included. We actively engage with local organizations, support initiatives that empower individuals within the deaf and hard of hearing community, and provide resources that promote accessibility. Our commitment to giving back not only enhances our community but also enriches the experiences of our callers, ensuring that everyone has a voice.